Service for employees

Application Management

The TIK hosts many specialist applications. We support the administrative facilities in all technical questions during selection, procurement, introduction, further development and the interfaces to other systems.

Scope of functions

We take care of the technical operation of your application

  • (virtual) hardware
  • Server operating system
  • Database system
  • Application software
  • Installing new releases, service packs and hotfixes
  • Data backup and, if necessary, the restoration of data
  • Monitoring
  • Technical precautions for IT security

 


We offer consulting on

  • Options & Design
  • Procurement
  • Processes
  • Integration in the existing application environment
  • Interfaces

Depending on your requirements and the size of the application we can also support your application:

  • authorization, roles etc.
  • configurating the application
  • supporting and developing interfaces

However, supporting users (e.g. consulting and training the users) and operations management (e.g. support and development of the business processes, reviewing and testing new releases) will be your own responsibility.  

Support
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