UniMail-Logo

Manuals and documentation for the service

E-Mail

Handouts for e-mail clients, e-mail configuration and calendar integration


In the instructions area you will find all the leaflets, user manuals and documentation for the service. If you have further questions, you can also consult our FAQ or contact our support.

E-mail configuration for employees and students

1. Install the Mozilla Thunderbird email application. You can download the software from Thunderbird for free.

2. After opening Thunderbird, under Accounts > Create New Account, click Mail.

3. A new dialog box opens. Click "Skip and use my existing email address".

4. Create account for employees

4a. Please enter your personal data in the fields below:

  • "Your name." Your full name. This will be displayed as sender name.
  • "E-mail address": Your full e-mail address in the form firstname.lastname@institut.uni-stuttgart.de.
  • "Password": The password of your account.

Then confirm the entry with "Next".

4b. Select either IMAP or POP3 to pick up your mail.

 

We strongly recommend using IMAP, because here the mails remain stored on the server and you can also access your mails with other e-mail programs or the web interface.

Thunderbird does not recognize the configuration automatically. Then select "edit manually".

4c. Enter your user ID (short) at "User name".

Confirm the configuration with "OK".

5. Create account for students

5a. Please enter your personal data in the fields below:

  • "Your name." Your name. This will be displayed as sender name.
  • "E-mail address": Your complete e-mail address in the form st****@stud.uni-stuttgart.de.
  • "Password": The password of your account.

Then confirm the entry with "Next".

5b. Thunderbird automatically detects the necessary settings. Select either IMAP or POP3 to pick up your mails.

We strongly recommend to use IMAP, because here the mails remain stored on the server and you can access your mails with other e-mail programs or the web interface.

Confirm the configuration with "OK".

1. Click on "File" in the upper left corner.

2. Click on "Add account".

3. Enter the following data:

  • "Your name." Your name. This will be displayed as sender name.
    "E-mail address": Your complete e-mail address in the following format:

    firstname.lastname@institut.uni-stuttgart.de
    (for employees)
    st******@stud.uni-stuttgart.de (for students)

  • "Password": The password of your account.

Then click on "Next".

Using Office 365, Users have to select "Exchange" as account type. If you have problems setting up your your mail account in Outlook 365 please contact our support.

4. Accept the configuration.

A pop-up appears in which you must allow the configuration of https://lbvs.tik.uni-stuttgart.de. You can also check the box "Do not ask about this website in the future" to avoid being asked about it again.

Click on "Allow".

Es erscheint ein Pop-up, in dem Sie die Konfiguration von https://lbvs.tik.uni-stuttgart.de zulassen müssen. Sie können auch den Haken bei "Zukünftig nicht mehr zu dieser Webseite fragen" setzen, um nicht ein weiteres Mal danach gefragt zu werden.

Klicken Sie auf "Zulassen".

5. Es erscheint ein Pop-up für die Anmeldung. Klicken Sie hier auf "Weitere Optionen" oder "Anderes Konto verwenden".

Bitte beachten Sie, dass beim ersten Start von Outlook diese Anmeldedaten erneut abgefragt werden können.

A pop-up for the login appears. Click on "More options" or "Use another account".

Please note that the first time you start Outlook, you may be prompted to enter these credentials again.

6. Now enter your user ID (long).

ac******@uni-stuttgart.de (for employees)
st******@stud.uni-stuttgart.de (for students)

Place a check mark next to "Save login data" and then click "OK".

7.  Now click on "Finish".

8. Outlook then prompts you to restart the program. Click on "OK".

1. Open Apple Mail.

2. Click on "Accounts..." under the "Mail" tab.

3. To add an Exchange account now click on "Exchange".

4. Enter the following data:

  • "Name": Your name. This will be displayed as sender name.
    "E-mail address": Your complete e-mail address in the following form:
  • firstname.lastname@institut.uni-stuttgart.de (for employees)
    st******@stud.uni-stuttgart.de (for students)
  • "Password": The password of your account.

5. Despite the message "Account name/password could not be verified", click "Next".

6. Enter the following address in both the Internal URL field and the External URL field:

Then click on "Register".

7. Decide for yourself which applications and information will be connected to Apple Mail and click "Done".

Please note: E-mail applications differ depending on the end device and Android version. The following instructions were written in the Gmail application on Android 9.

1. Open your preferred e-mail application. Select "Exchange" under "Add account".

2. Enter the following data:

  • "E-mail address": Your complete e-mail address in the following form:
  • st******@stud.uni-stuttgart.de (for students)
    firstname.lastname@institut.uni-stuttgart.de (for employees)
  • "Password": The password of your account.

3. The message "Redirect request" appears and confirm it with "OK".

6. In the following you have to change some settings manually:

  • "Domain\username": Your complete username in the following form:
  • ac******@uni-stuttgart.de (for employees)
    st******@stud.uni-stuttgart.de (for students)
  • "Server": Please change to "activesync.uni-stuttgart.de"

Then click on "Next".

7. Allow permissions

You will be asked for different permissions. Confirm these. They are necessary to set up the account.

1. Under "Settings" go to "Mail".

2. Now go to "Accounts".

3. To set up a new Exchange account go to "Add account".

4. Select "Exchange".

5. Enter the following data:

  • "E-mail address": Your complete e-mail address in the following form:
  • firstname.lastname@institut.uni-stuttgart.de (for employees)
    st******@stud.uni-stuttgart.de (for students)
  • "Description": How your e-mail address should be displayed (optional).

6. Now enter the corresponding password and select "Next".

7. Enter the following data:

  • "Server": Please enter activesync.uni-stuttgart.de
  • "Domain": Please leave this field blank!
  • "Username": Your short username in the following form:
    • ac******@uni-stuttgart.de (for employees)
    • st******@stud.uni-stuttgart.de (for students)
  • "Password": Enter the corresponding password again.

Confirm with "Next". Your Exchange account is now connected to iOS Mail.

You can use the following interfaces for your e-mail client:

Webmail https://mail.uni-stuttgart.de/owa 443 SSL
IMAP imap.uni-stuttgart.de 993 SSL
POP3 pop3.uni-stuttgart.de 995 SSL
SMTP smtp.uni-stuttgart.de 587 STARTTLS
ActiveSync activesync.uni-stuttgart.de 443 SSL
Exchange Web Services (EWS) https://mail.uni-stuttgart.de/ews/exchange.asmx 443 SSL

1. Log in to the UniMail web interface.

  • Please visit the page https://mail.uni-stuttgart.de
  • The login takes place with your short user ID in the following form:

    ac****** (for employees)
    st******(for students)

2. Select "Options" from the "Settings" menu (gear symbol):

3. You are now in the options. On the left side there is a nested menu structure. There, select "Incoming mail and cleanup rules". This is located as a submenu item under the option "E-Mail" > "Automatic processing". To create a new forwarding, click on "Add" (plus symbol) in the "Incoming Mail Rules".

4. Create a new call forwarding.

  • Choose a name for the rule (it can be any name you like)
  • As condition select "Apply to all messages".
  • As action select "Forward, Redirect or Send" > "Redirect Message To".
  • A pop-up appears. In the line "Forward message to...", enter the e-mail address to which the message should be forwarded
  • Confirm the changes with "Ok".
  • It may take a few minutes for the rule to become active.

Calendar

To connect your calendar in Thunderbird to the Exchange server of the Universität Stuttgart you need the add-ons TbSync and Provider for Exchange ActiveSync. These add-ons allow you to use your calendar in the current Thunderbird versions 68.x. You can find out which Thunderbird version is installed in the application menu of Thunderbird under "Help" > "About Mozilla Thunderbird". Please note that the integration of shared calendars via TbSync is currently not yet possible. Please use the web interface.

1. Open Thunderbird. From the Application menu, click Add-ons > Add-ons. A new tab with the Add-on management opens.

2. In Add-on Management, search for "TbSync"

3. Add the add-ons "TbSync" and "Provider for Exchange ActiveSync" to Thunderbird

Alternatively, you can download the add-ons from the following links and install them in Add-on Administration. To do this, click the gear icon "Tools for all add-ons" > "Install add-on from file".

4. Click Add-ons > TbSync in the application menu. A new window with the TbSync account management opens.

5. In TbSync account management, click on "Account Actions" > "Add New Account" > "Exchange ActiveSync

6. Select "User-specific configuration" to set it up. Now enter further data:

  • "Account name": Your university e-mail address
    "Username." Your user name in long form:
  • ac******@uni-stuttgart.de (for employees)
    st******@stud.uni-stuttgart.de (for students)
  • "Password": The password associated with your user account
    "Server address": Here you enter activesync.uni-stuttgart.de

Click on "Add account".

7. Select your account. Under "General" set a check mark at "Activate and synchronize account". Under "Available resources", place a check mark next to "Calendar". Under "Periodic Synchronization (in minutes)" enter a time interval at which the calendar should be synchronized (e.g. every 5 or every 10 minutes). Click on "Synchronize now".

Please note: If you do not specify a time interval, there will be no periodic synchronization. Push synchronization is currently not yet supported.

Information for Thunderbird 68.x: With the latest upgrade from Thunderbird to version 68.x, the EWS plugin is currently not yet supported. We therefore recommend the add-on TbSync for current Thunderbird versions.

To connect your calendar in Thunderbird to the Exchange Server of the Universität Stuttgart, you need the Exchange Web Services Plugin (EWS). The EWS plugin we have linked to the download is valid for Thunderbird version 60.0 and higher. You can find out which Thunderbird version is installed in the Thunderbird application menu under "Help" > "About Mozilla Thunderbird".

1. Under this link you can download the EWS plugin. If you use Mozilla Firefox as your browser, click on the link with the right mouse button and select "Save target as...".

2. Open Thunderbird. Click Add-ons on the Application menu.

3. A new tab opens, you are now in the Add-On management. In the "Extensions", "Themes" or "Plugins" areas, click on the gear wheel icon "Tools for all add-ons" > "Install add-on from file".

4. Select the previously downloaded EWS plugin. Usually a window will open with a warning about add-ons from other sources. Click on "Install now".

5. Start Thunderbird new.

6. Click "Create a new calendar" under "Accounts" in the main navigation area.

7.  Now select "In network" and click on "Next".

8. Then select "Microsoft Exchange 2007/2010/2013" and click "Next" again.

9. Give your calendar a name. Under "E-mail" in the drop-down menu, select your university e-mail address. Click on "Next".

10. Now enter further data:

  • "Exchange Type": Select "Hosted Exchange
  • "Server URL": Specify the following: https://mail.uni-stuttgart.de/ews/exchange.asmx
  • "P.O. Box name." Your university e-mail address (this should be the default)
  • "Username." Your username in short form:
    • ac****** (for employees)
    • st****** (for students)

Enlarge the window or scroll further down. All other input fields remain empty. Click on "Check server and mailbox".

11. A pop-up appears with a password request. Enter the password associated with your user account and confirm with "OK".

How to include shared calendars in Thunderbird is explained in the next paragraph.

Information for Thunderbird 68.x: With the latest upgrade from Thunderbird to version 68.x, the EWS plugin is currently not yet supported. To view and edit shared calendars, please use the web interface.

To include a foreign calendar in Thunderbird, make sure that it has been approved for you by the owner.

Follow the instructions in "Integrating Exchange Calendars in Thunderbird". If the EWS plugin is already installed, follow the instructions from step 6 to step 9. Enter the following data

  • "Exchange Type": Select "Hosted Exchange
  • "Server URL": Specify the following: https://mail.uni-stuttgart.de/ews/exchange.asmx
  • "Mailbox name": The e-mail address of the shared calendar
  • "Username." Your username in short form:
    • ac****** (for employees)
    • st****** (for students)

Enlarge the window or scroll further down. All other input fields remain empty. Click on "Check server and mailbox".

A pop-up appears with a password request. Enter the password associated with your user account and confirm with "OK".

Mailheader

Depending on the case, you may be asked by our e-mail support to send the mail header of a message. Below is shown where you can find the mail header of an email in Outlook, Thunderbird and OWA On request, please send this mail header to the e-mail support.

1. Open the e-mail in a separate window and then click on "File".

2. Click on "Properties".

3. In the "Internet headers" field, mark the entire text and copy it. Send the text to e-mail support.

1. Open the email in a separate tab, then click the "More" drop-down menu at the top right. Then click on "Show source code".

2. Select and copy the entire text above the beginning of the actual e-mail. Send the text to the e-mail support.

1. Click the small arrow at the top right of the answer options. In the drop-down menu that opens, select the "Show message details" option.

2. Select and copy the entire text. Send the text to the e-mail support.

To the top of the page